NATURAL LANGUAGE GENERATION FOR
THE TELECOMMUNICATIONS INDUSTRY

PERSONALISED CUSTOMER APPROACH
BASED ON ARTIFICIAL INTELLIGENCE

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PERSONALISE OMNICHANNEL

OFFERS

Emails, chatbots, social media, smart speakers: NLG solutions from Retresco enable the efficient creation of interactive content efficiently in real time and for every touchpoint. Speech technology thus creates the basis for a consistent, personalised customer experience on all channels.

MAKING THE MOST

OF USER DATA

Automatic text generation transforms data into personalised content. The use of speech technologies enables telecommunications companies to make optimal use of the immense wealth of customer data to achieve strategic goals in marketing and customer service.

INCREASE CUSTOMER

INTERACTION

From personalised newsletters and location-specific information services to individual content formats with decision recommendations – a combination of artificial intelligence and a rule-based approach automatically creates highly interactive content to communicate with customer groups.

WHITE PAPER: “NLG IN PRACTICE”

Natural Language Generation is seen as a key to greater efficiency: the ability to express data in the form of natural language and easily understandable text makes NLG the optimal interface between man and machine – and thus a key element in any data-to-insights process. Find out in our white paper what potential NLG holds in store for a wide range of practical fields.

gpt_nlg

How much AI is in NLG? And what are GPT models?

The US AI company OpenAI – originally founded as a non-profit organisation – has released several…
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How enterprises understand the story behind their data with natural language generation

Let us begin with the essential question of why the use of Natural Language Generation (NLG) in the…
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Innovation project by MediaMarktSaturn and Retresco honoured as best technology solution in retail

  The EHI Retail Institute honours MediaMarktSaturn and Retresco with several awards for their…

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