HJR Optimises Product Offering with Customised Question-Answer System
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The Hüthig Jehle Rehm (HJR) publishing group is a legal specialist publisher for the public administra- tion target group and is part of the specialist information division of the Süddeutsche Verlag of the Südwestdeutsche Medienholding (SWMH).
The focus of the publisher‘s offerings lies in the areas of labour and wage law, civil service law, equal rights law, budget law, wage tax law, administrative law, building law, and procurement.
HJR offers specialist information products in all media forms. These include more than 125 online commentaries on the digital product platform rehm eLine, loose-leaf works and books, as well as webinars and e-learnings. The offers are aimed at specialists and executives in public administration.
Better support in the search for solutions to legal issues
Supplement to the keyword-based search offered so far
Generative AI should be used to formulate answers with source references
Answers should only be extracted and generated from HJR content
The Solution
Organisation of a joint AI workshop to define the project
Development of a question-answer system
Combination of keyword-based and neural search
Docking of the Q&A system to a large language model
The Result
Customised solution that accepts complete questions + briefly formulated facts
Text-based and neural search algorithms identify relevant text passages from publishing products
Language model receives only this specific content, formulates an answer from it and adds corresponding source references
“With rehm eLine Smart
Assist we use the current
possibilities of generative AI
specifically so that our
customers can access
complex legal matters more
easily and quickly. The great
advantage is the combination of natural question formulation, no need to sift through extensive hit lists, and a summarising answer as a result. In addition, the claim to legally secure information does not have to be abandoned because the answers are based exclusively on the well-founded, current content of the publisher. Overall, we are very close to the needs of our users and change the way information is found in their favour.“
Christine Fuß
Member of the Management Board / Head of E-Business Publishing Group Hüthig Jehle Rehm GmbH (HJR)
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